What is the WAGSTA Wellness cancellation and refund policy?

The WAGSTA Wellness diet plan is retailed as a recurring subscription (which may be purchased up front as a 4-month discounted subscription or through recurring monthly payments.)

Your subscription may be cancelled at any time by visiting the membership page in the left menu of your WAGSTA Wellness dashboard.

After canceling, access to your member features and diet dashboard will close.

For record of achievement we recommend downloading your WAGSTA report cards (issued at 3, 6, 9 and 12 months) prior to canceling your membership.

Refunds And Money Back Guarantee

WAGSTA provides a 30-day money back guarantee for WAGSTA Wellness participants.

This guarantee applies if you have completed all on-boarding tasks, actively followed your diet plan, completed the recommended weight and activity uploads and your dog does not lose weight within 30-days of following their diet plan (30 days after Diet Activation*). To receive a refund please email billing@wagsta.dog

NB. Diet activation occurs on a date of your choosing following the completion of the diet plan Prep Steps.

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